Explore Stuut with AI

Disputes & Deductions

80% faster resolution. Same team.

Stuut captures every dispute, categorizes it by reason code, and reads the email trail to find the resolution before your team starts researching. It matches each one to its source documents and tees up the ones ready to close. Deductions ride the same workflow.

What makes Stuut so great?

01.

80% faster resolution

02.

70% less manual work

03.

Live in 3 days

Our customers

Trusted by leading enterprises

EZG
Verifone
StateSystems
LogRocket
NCR Voyix
MPG
Brixton
Perkin
Honeywell
CharterUP
Surgery Stuff
Ally
Rapido
Malta
Action Elevator
Active
Greenhouse
Bishop
Hybrid
Zoominfo
Novacore
Conduent
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Why deductions and disputes pile up

Without Stuut

Deductions land as cryptic codes and disputes live in email threads. There's no single source of truth.
Gathering evidence means digging through promotions, contracts, invoices, BOLs, and customer emails.
Invalid deductions and disputes sit uncontested because nobody has time to research them.
When something resolves, there's no clear record of how or why. Audit time is a nightmare.

With Stuut

Every deduction and dispute tracked in one place, auto-categorized the moment it arrives.
Stuut assembles the evidence package automatically and matches each one to its source document.
Invalid ones get flagged immediately with the backup documentation your team needs to contest them.
Full audit trail from open to close. Every action, document, and decision timestamped and logged.

How it works

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Capture

Every dispute captured and categorized the moment it lands.

Stuut pulls disputes from email, portals, phone calls, and remittances, then auto-categorizes each one against your reason codes: pricing, quality, freight, shortage, damaged goods, delivery, duplicate charge. It maps cryptic codes to plain language, tags the right invoices, and sorts what it can fully identify from what's still missing a detail.

No manual triage, no decoding "reason 204."

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Resolve

The case built before your team opens it.

Stuut reads the full email trail between you and your customer to find where the dispute already landed, then assembles the evidence around it: the invoice, the contract, pricing agreements, and the shipping docs like BOLs and PODs. It cross-references the claim against what's on file.

Your team opens a built case, not a blank thread.

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Log

Every action, every document, every decision, logged.

From open to close, Stuut logs every action, document, communication, and decision in a timestamped audit trail. When internal audit, compliance, or a customer asks what happened, the answer is one click away.

And because Stuut learns from every resolution, which claims are valid and which customers have the same dispute repeatedly, resolution rates climb and fewer items reach your desk over time.

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"Stuut is becoming the program to use from order entry to payment. Get full control of your complete process, detect issues very early, automate the boring work where employees can focus on difficult cases."

Edwin Naezer
Director Value Creation @ Perkin Elmer

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Speed to value

Live in days, not months

Legacy platforms take months: mapping reason codes, building approval workflows, wiring templates. Stuut connects to your ERP, reads your dispute and deduction history, and starts categorizing and resolving in days. No process overhaul. Your team keeps working while Stuut ramps up.

"Within the first 5 weeks after go-live, Stuut allowed us to redeploy about 60% of the headcount cost associated with the invoice-to-collections process and invoices aged over 60 days reduced by over 40% in the first 90 days."

Jeff Martini
CFO @ BishopLifting

INTEGRATIONS

Plugs into what you already run

Your ERP stays. Stuut plugs in alongside it. No rip-and-replace.

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Enterprise-grade security

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FAQ

What's the difference between a deduction and a dispute, and does Stuut handle both?

Yes. A deduction is money a customer takes off a payment. A dispute is a contested charge. Both are contested AR, and Stuut captures, categorizes, and resolves both.

How does Stuut categorize deductions and disputes?

Stuut reads from remittances, bank files, customer portals, and email, then auto-categorizes each item: trade promotion, pricing variance, freight, shortage, damaged goods, quality, delivery, or duplicate charge. It maps cryptic reason codes to plain-language categories so your team doesn't decode them by hand.

Can Stuut match items to source documents automatically?

Yes. Stuut matches each dispute to its source: contracts, pricing agreements, freight BOLs, and PODs. When the claim lines up, Stuut resolves it. When it doesn't, it flags the gap and builds the package to contest.

Can Stuut resolve items automatically?

Yes. Stuut reads the email trail, detects where a dispute resolved, updates the case, and clears the straightforward ones on its own. Complex cases route to a person with full context and a recommended action. Your team stays in control of what Stuut runs.

What kind of audit trail does Stuut provide?

Stuut logs every action, document, and decision with a timestamp. When audit, compliance, or a customer asks what happened, the record is one click away.

How long does implementation take?

Most customers are live in 3 to 5 days. Stuut connects to your existing ERP and starts reading deduction and dispute history immediately. No data migration, no reason-code mapping project, no IT lift.

How is Stuut different from HighRadius or Billtrust?

Legacy tools sort by reason code and track status through static workflows. Stuut reads the thread, matches each dispute to its source, and resolves it. The log builds in real time, and match rates climb as Stuut learns from every case.

Does Stuut replace my team?

No. Stuut handles the evidence gathering, documentation, and straightforward resolutions. Your team focuses on complex negotiations, relationship-sensitive cases, and strategic decisions, and gets more done because the research and paperwork are already handled.

"[Stuut]'s helped us collect faster, improved our working capital, and freed the team from manually chasing low-value AR."

Andrew Ross
Interim CEO @ Action Elevator

demo

Stop researching. Start resolving.

Book a 15-minute demo and see disputes and deductions that resolve, with a record that holds up.

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