Playbooks: One Place to Teach Stuut How to Run Your AR
Every customer we onboard eventually asks the same question: "Where do I go to tell the agent how to handle this?" Until now, the honest answer was... a few different places. Collection strategies in one spot, escalation contacts in another, payment terms and reason codes somewhere else, and company-specific policies that never made it into the system at all. Playbooks changes that.
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