Overview
When volume started ramping up fast for Ally Logistics, the finance team felt it first: more invoices, more “can you resend?” requests, follow ups, and chances for something to slip into 90+ day overdue bucket. The SMB and mid market segment was the hardest to keep up with, and the daily routine was becoming a cycle of inbox triage instead of proactive customer work.
Ally implemented Stuut quickly (led by a single finance leader, with minimal engineering support) to take repetitive assignment and lower level requests off the team’s plate. The result: more headspace for high level escalations, faster visibility into slow payers, and stronger customer relationships. Since go live, Ally’s AR balance has nearly doubled while 90+ past due has stayed consistently more than $200K below where it started.
"Stuut has exceeded all of our goals. What would have caused aging to trend up just.. didn't. Stuut is a product and team to bet on."
- Dan Manshaem, CEO, Ally Logistics
Key Metrics
- Kept 90+ days past due more than $200K below baseline even as AR grew
- Overdue percentage dropped from 26% to 11% in 2 months
- AR balance doubled without adding headcount
- $1.8M collected via Stuut in 3.5 months
- 1,317 outreach emails sent since launch
- 5% increase in 61-90 day recovery for Stuut-touched partners vs. untouched partners
- Live in 7 days
