The strategy was fine. The execution kept slipping.

EZG Manufacturing, a growing industrial manufacturer with multiple companies under one umbrella, managed collections with a two-person team that also handled other responsibilities across the business.

The team had a clear collections strategy in place, but consistent execution was difficult when competing priorities pulled their attention. EZG didn't have enough volume to justify a dedicated hire, and needed a way to keep outreach running reliably without adding headcount.

Phased in, starting with the easy wins

EZG implemented Stuut and went live within weeks, taking a phased approach: due-date reminders first, then weekly emails, then automated phone calls.

Stuut now handles 95% of all collections outreach across 1,597 automated touchpoints, collecting $11.67M automatically — 43% of total AR collected.

Enough proof to roll it out again

DSO improved by five days and the team recovered roughly 20 hours per week. Leadership expanded Stuut to a sister company, Malta Dynamics.

Stuut gave EZG's lean team the consistency they needed to collect faster without sacrificing the customer relationships they built their business on.