Collections was the work that slipped

Lift Solutions is a PE-backed provider of end-to-end industrial lifting solutions, running its receivables across three separate ERPs with a lean three-person team. Before Stuut, collections was the work that slipped.

Reminders did not go out until invoices were 60 days past due. The AR manager was logging 60-hour weeks sending emails by hand. Past-due AR had climbed to roughly 32% of the book — and for a business that had recently drawn heavily on working capital, that was unsustainable.

AI at the front of the process, not bolted on

CFO Patrick Mortimer went looking for a solution that could bring consistency across disconnected systems and put AI at the front of the process rather than bolt it on as an afterthought.

Stuut went live in four weeks across three disconnected ERPs — not the six to twelve months the other tools he was evaluating were promising.

"We weren't even reaching out until invoices were 30-60 days past due, and my AR manager was working 60-hour weeks just sending emails. Stuut pulled all three ERPs into one place, and now we get ahead of the cash instead of reacting to it."

Patrick Mortimer
CFO, Lift Solutions

One portal, three systems, no retraining

Customers now pay 11 days faster, with average time to payment down from 42 to 31 days, and past-due falling from roughly 32% to 25% within three months. In May 2026 alone, Stuut drove $4.7M in collections across 1,589 invoices and 1,531 customers with no added headcount.

The gap between worked and unworked accounts is stark: invoices Stuut touched in Sage resolved at 27.3% versus 3.7% for untouched ones — a 7.4x lift — and 61% of touched invoices were paid within 14 days.

Putting every system behind one portal also removed the need to train staff on all three ERPs, and freed the AR manager to actually manage her team and work the high-value overdue accounts.

From volatile weeks to a predictable band

Faster, more predictable cash gave AP breathing room and let the company reinvest in inventory and CapEx, including a six-figure buildout at a new Bronx storefront.

For the first time, Patrick can see which top accounts are touched and untouched and manage his team against it — trading volatile week-to-week swings for the confidence that cash lands in a predictable $2.9M to $3.5M band every week.